It starts with a conversation
Call for your free intial consultation
330.665.9469

 

 

Nickelsen Partners LLC
1428 Briarhill Dr
Akron, OH 44333
Phone: 330 665.9469
Fax: 330.319.7383
info@nickelsenpartners.com

Company Consulting

Since every client situation is different, our approach varies as well. However, some themes are standard. We start by listening, understanding your situation, your needs, what you’ve learned, and what you need. We work collaboratively with you, your colleagues, and your dealers. Examples of the work our senior partners have led include:

• Creating a web-based dealership best-practices tool
• Quantifying the financial and volume effects of certified used vehicle programs on the car company and its dealers through statistical analysis of dealer financial statement data, auction records, and syndicated research
• Running “20 Groups” of dealership managers focused on factory-priority issues like service satisfaction
• Redefining service-parts and warranty dealer-related policies and order types, terms, and conditions
• Benchmarking car-company practices across a range of companies, including warranty policies, service-parts dealer order terms and conditions, service-parts operations metrics, and service-parts management processes
• Developing and then leading the launch of a major new marketing initiative for an OEM

In addition, our senior team members have worked with car company middle and senior management on topics including vehicle pricing strategy and processes, incentives management, leasing and financing, parts and service marketing, service-parts operations, service-parts pricing, and organization design.

If you have any questions, or would like to just talk about your situation, call 330.665.9469 or email Steve Nickelsen